Job Title: Trainee Sales & Customer Service Coordinator

Salary: Up to £23,500 per annum plus bonus

Shift Pattern: 8:30 am – 16:30 pm Monday to Friday (9am-5pm while commencing training)

Location: Whetstone, Leicester


Our client has built a reputation as innovators in their field. A dynamic, privately owned company with a string of awards for innovation in products and services based in Whetstone is seeking a Trainee Sales & Customer Service Coordinator. Apply now!

The Benefits:

  • Long term opportunity with progression
  • Bonus Scheme
  • Full training provided on site
  • 20 Days paid holiday (plus Bank Holidays)
  • Pension

The Role:

  • Answering & responding accordingly to telephone calls
  • Answering & responding accordingly to emails
  • Identifying & resolving customer concerns or complaints
  • Processing orders on their in house system
  • Processing quotations on their in house system
  • Packing and posting small items sold via our Amazon outlet
  • Providing support to the Sales & Customer Service Manager

Our Ideal Candidate:

  • GCSEs (or equivalent) in Maths and English, grade C or above
  • Excellent communication skills, both verbally and written
  • Positive attitude
  • Teamwork skills
  • Competence in Microsoft Word, Excel and Outlook
  • Previous Customer Service experience is desirable, but not essential
  • Driving license / own means of transport preferable as we are not located near a bus route

Interested in this opportunity? Please apply directly through this website down below, or call us on 0116 277 9854. Or alternatively, please see below or click here to view our other immediately available vacancies.


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If you are applying for any of the vacancies listed on our website we recommend sending a CV or brief outline to us by prior to giving us a call. Please use the form below or email jobs@jacobthomas.co.uk