Job Title: Internal Sales & Customer Service Advisor

Salary: £25,000 – £27,000 DOE

Shift Pattern: Monday to Friday

Location: Bartley, Gateshead

Our client is a leading metal extrusion company looking for an Internal Sales & Customer Service Advisor. You’ll be the first point of contract for customers, efficiently understand their needs and advice accordingly. You’ll work closely with other departments to ensure that customers receive the highest service. 

The Benefits:

  • Global organisation
  • Free parking
  • Excellent working environment
  • Permanent opportunity 
  • 27 paid days holidays per annum + 8 bank holidays
  • Workplace Pension Scheme

The Internal Sales & Customer Service Advisor Role:

  • Working closely with different departments to ensure that customers receive the best service
  • Answering inbound calls 
  • Handling difficult situations effectively 
  • Communicating through various channels
  • Updating ERP systems 
  • Building rapports with customers

Our Ideal Candidate:

  • Previous Customer Experience
  • Attention to detail
  • Previous experience with ERP systems 
  • Full UK Driving Licence – required to travel to different sites 
  • Ability to communicate effectively at all levels and work as a part of team
  • Confident telephone manner and excellent interpersonal skills In
  • IT skills – MC Office
  • Able to manage workload and prioritise 
  • Good work ethic 

Interested in this opportunity? Please apply directly through this website down below, or call us on 0116 277 9854. Or alternatively, please see below or click here to view our other immediately available vacancies.

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